Our Customers | About Us | Mississippi Power | A Southern Company

Our Customers

Customers by division
  Number of
customers
Percent
of total
Coast Division 96,067 51.2%
Pine Belt Division 58,844 31.3%
Meridian Division 32,821 17.5%
Total 187,732 100.0%
     
Residential 153,115
Commercial 33,992
Industrial 452
Other 173
Total 187,732
Revenue generated by customer type
Residential customers 21.4%
Commercial customers 24.3%
Industrial customers 26.6%
Wholesale customers 26.2%
Other 1.5%
Total 100.0%

How our electric rates are set

Mississippi Power's rates are set annually by the Public Service Commission using a performance-based review procedure called PEP-5.

The Performance Evaluation Plan ties the price Mississippi Power charges retail customers to how well the company maintains low rates for customers and to performance, based on three factors that have the most impact and reliability.

PEP-5 provides for annual evaluations of Mississippi Power's performance-based return on investment. Any rate change is limited to 4 percent of retail revenues per evaluation period before a public hearing is required. PEP-5 will remain in effect until the PSC modifies or terminates the plan.

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